1. Introduction
- Your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
2. Return Eligibility
- Items must be returned within 30 days of purchase.
- Products must be in their original condition and packaging.
3. Non-Returnable Items
- Custom-made or personalized items.
- Items marked as final sale.
4. Return Process
- To initiate a return, please contact our customer service team.
- Provide your order number and reason for the return.
5. Refunds
- Once we receive your item, we will inspect it and notify you of the status of your refund.
- If approved, the refund will be processed to your original method of payment.
6. Exchanges
- If you need to exchange an item, please follow the return process and place a new order for the desired item.
7. Shipping Costs for Returns
- Customers are responsible for return shipping costs unless the item is defective or an incorrect item was received.
8. Contact Information